Overview
EoS Fitness requires you to cancel either in person or by mail. They do not accept cancellations by phone, email, or online. The process is fairly standard but requires planning around their 30-day notice period.
How to Cancel
Option 1: Cancel In Person
- Visit your home gym during staffed hours.
- Ask the front desk for a membership cancellation form.
- Fill it out and submit it.
- Request a copy of the completed form.
Option 2: Cancel by Mail
- Write a cancellation letter with your full name, membership number, address, and phone number.
- Send it to your home gym's address.
- Certified mail is recommended.
Important Details
- 30-day notice: Cancellation takes effect 30 days after your request is processed.
- Annual fee: If you cancel near the annual fee date, you may still be charged.
- No online option: EoS does not support cancellation through their app or website.
- Prorated refunds: EoS does not offer prorated refunds for partial months.
Tips
- Cancel at least a full billing cycle before you want to stop. The 30-day notice means you'll pay for one more month.
- Get written proof of your cancellation every time.
- If sending by mail, allow extra time for delivery and processing.
Frequently Asked Questions
No. EoS Fitness does not support cancellation through their app or website. You must cancel in person at your home gym or by mail.
EoS requires 30 days' notice. Your cancellation takes effect 30 days after your request is processed.
If you cancel near the annual fee date, you may still be charged. Submit your cancellation well before the annual fee is due.
No. EoS does not offer prorated refunds for partial months.
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