Overview
Peloton has one of the easiest cancellation processes of any fitness company. You can cancel your membership entirely online through your account settings. No phone calls, letters, or in-person visits required.
How to Cancel
Cancel Online
- Log in to your Peloton account at onepeloton.com.
- Go to your account settings (click your profile icon).
- Select Subscriptions or Membership.
- Click Cancel Membership and follow the prompts.
- You'll receive a confirmation email.
Cancel via the App
- Open the Peloton app.
- Go to More > Account > Subscriptions.
- Select Cancel and confirm.
- Note: If you subscribed through the App Store or Google Play, you must cancel through that platform instead.
Important Details
- All-Access Membership: Required for hardware owners (Bike, Tread, etc.) to access live and on-demand classes. Cancellation means you lose access but keep your hardware.
- App Membership: The app-only subscription is separate and can be cancelled independently.
- Billing cycle: Cancellation takes effect at the end of your current billing period.
- Hardware financing: Cancelling your membership does not cancel your hardware payment plan. Those are separate.
- Pause option: You can pause your membership for up to 3 months instead of cancelling.
Tips
- If you subscribed through Apple or Google, cancel through their subscription management, not Peloton's website.
- Your workout history is preserved even after cancellation, so you won't lose your data.
- Consider pausing if you think you might come back. It's free and preserves your membership rate.
Frequently Asked Questions
Log in at onepeloton.com, go to your account settings, select Subscriptions or Membership, and click Cancel Membership. Follow the prompts to confirm.
No. Cancelling your Peloton membership does not cancel your hardware payment plan. Bike, Tread, and Row financing are separate agreements.
No. Your workout history is preserved even after cancellation, so you won't lose your data if you decide to come back.
If you subscribed through the App Store or Google Play, you must cancel through that platform's subscription management, not through Peloton's website.
Yes. You can pause your membership for up to 3 months. This is free and preserves your membership rate if you think you might come back.
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