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How to Cancel SoulCycle Membership

Cancel online through your SoulCycle account or by email. SoulCycle makes cancellation straightforward with self-service options through their website.

Difficulty
Easy
Methods

2

Cancellation methods: Online, Email

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Last updated: March 29, 2026

Overview

SoulCycle makes cancellation relatively easy with online and email options. Since most SoulCycle offerings are class-based rather than traditional memberships, the process depends on what you signed up for.

How to Cancel

Option 1: Cancel Online

  • Log in to your account at soul-cycle.com.
  • Navigate to your account settings or membership section.
  • Look for the option to cancel or manage your subscription.
  • Follow the prompts and save your confirmation.

Option 2: Cancel by Email

  • Email SoulCycle's support team or your home studio.
  • Include your full name, account email, and the type of membership or subscription you want to cancel.
  • Request written confirmation.

Important Details

  • Soul memberships: Monthly memberships cancel at the end of the billing period.
  • Class packs: Purchased series/class packs are non-refundable and expire after a set period (usually 30-45 days).
  • No long-term contracts: SoulCycle does not typically use long-term contracts.
  • Cancellation timing: Cancel before your next billing date to avoid being charged for another month.

Tips

  • Online cancellation is the fastest option.
  • Use remaining classes in your pack before cancelling since they're non-refundable.
  • Check your email for a cancellation confirmation.

Frequently Asked Questions

Yes. Log in to your account at soul-cycle.com, navigate to your account settings or membership section, and follow the prompts to cancel.

No. Purchased class packs are non-refundable and expire after a set period, usually 30 to 45 days.

Monthly memberships cancel at the end of the current billing period. Cancel before your next billing date to avoid being charged for another month.

No. SoulCycle does not typically use long-term contracts. Most memberships and subscriptions are month-to-month.

Done reading? Let us handle it.

We write, print, and mail a certified cancellation letter to SoulCycle on your behalf. No trips to the gym, no phone calls, no hassle.

We write your letter

Customized cancellation letter with all required details.

We mail it certified

Sent via USPS Certified Mail with tracking and proof of delivery.

You're done

We track delivery and notify you when it arrives.

Cancel my SoulCycle membership